Lawyers and law firms

Situation description

A law firm with permanent and project-based clients

The Law firm has five lawyers and one assistant. The assistant works at the office or home office, everyone else is typically on the go. The client meetings are usually out of the office or over the phone.
The assistant is fully responsible for handling the incoming calls: she makes the preliminary assessments of a new client based on a prepared questionnaire, she transfer the client calls, and supports the work of colleagues on the go in everything.
The firm needs a secure communication solution so that sensitive conversations that do not specifically require a face-to-face meeting can be conducted remotely.

The PTechnology Shielded Ecosystem is perfect for them.

PPcrypt Landline Solution

Landline devices for the lawyers, the clients and the assistant’s home office

Among the Yealink devices we support, entry-level devices also allow for perfect, uninterrupted conversation, even internationally.
Phones switched by the assistant can be answered in the same way as direct calls to our clients. If we need to leave the office, we simply need to divert the current call to our NonPry phone, and the conversation can continue without interruption, but with the same protection.
All wired devices are portable. Many of our customers take their landline device with them abroad so that they can be connected to the hotel’s wired internet in the same way as in the office or anywhere else.

PPcrypt Meeting Room Solution

Life-like communication and audio meetings with your permanent clients

There is no need for the lawyers to go to clients for every sensitive conversations. Using two Yealink conference phones, a conversation between two distant meeting rooms is like being in the same room with the other parties.
No question that face-to-face meetings play a very important role in strengthening the relationship between a service provider and a customer. However, you can save a lot of time and energy if you only have every second or third sensitive conversation in person.